While creating the directory in Workspace ONE Access, map the userPrincipalName attribute to the Active Directory attribute userPrincipalName and the distinguishedName attribute to the Active Directory attribute distinguishedName. Sync users and groups with Citrix entitlements from your enterprise directory to Workspace ONE Access using directory sync.See the latest version of Installing VMware Workspace ONE Access Connector for information. Install the Virtual App service component of the Workspace ONE Access connector.See Installing and Configuring Workspace ONE Access and Workspace ONE Access Administration for information. Configure your Workspace ONE Access environment.Workspace ONE Access does not support the Citrix anonymous user group feature.To ensure that users have the correct entitlements in Workspace ONE Access, set explicit entitlements for the users and groups. Workspace ONE Access does not support this setting. XenDesktop and XenApp 7.x and later versions allow you to set entitlements for all authenticated users at the delivery group level with the "Allow any authenticated user to use this delivery group" setting.If you select settings to restrict users, make sure that they include users and groups. Make sure that users and groups have been assigned to the correct Delivery Group.If you delete a user or group, make sure that you remove the user or group from the Citrix-published applications and desktops too. Ensure that all Citrix-published applications and desktops in a Site contain valid users.If it does not contain any users or groups, no entitlements are synced to Workspace ONE Access. If you use the Limited Visibility Group option to restrict users, ensure that the Limited Visibility Group contains users or groups.Also follow these guidelines for Citrix server farm settings.
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